Service Reviews For Sport Clips Haircuts of West Omaha

Came in on Sunday 11/15 about 11:45am Manager Duty gave the best customer service that I had in the Hair industry ! Sports Clips should take a second mortgage to pay this Manager"

I used the app to check in 2 hours prior to my appointment and showed up 15 minutes before my appointment. When I got there there was two people outside, I asked them if they had checked in and they said no but it was only a 20 minute wait. I called the number on the board out front to check in again and she told me she saw my reservation but there was an additional 53 minute wait. I asked her why people outside who didn't check in using the app were getting in before me, she said that is just how it works. I get we are in a pandemic and followed the rules on the app, but that is complete bull**** and a waste of peoples time.

NO PERSONAL TOUCH!!!!! Walk in, no one to greet or ask what I want. Must sign in to computer. Next we'll have machines cutting hair. NOT VERY IMPRESSED!! I LEFT!!!!!